Sales Administrator

SALES ADMINISTRATOR Gauteng | Steel & Mining We are looking for an experienced Sales Administrator who brings both strong internal sales capability and excellent administration skills. This is a hands-on commercial role where you will manage customer relationships, prepare and follow up on quotations, close sales and identify opportunities to grow existing accounts — while ensuring the administration behind every sale is accurate and efficient. Key Responsibilities • Manage internal sales and customer enquiries from quotation through to order. • Prepare, send and follow up on quotations, converting opportunities into sales. • Build and maintain strong customer relationships and identify opportunities for additional sales. • Process sales orders accurately, including checking pricing, product details and availability. • Manage invoicing, sales tracking and the full range of day-to-day sales administration. • Coordinate with internal teams, including warehouse and logistics, to ensure orders are processed and delivered efficiently. • Follow up on outstanding orders, deliveries and customer queries. • Resolve customer issues and ensure a high level of service throughout the sales process. • Maintain accurate customer records, sales documentation and reporting. • Support the sales team with general commercial and administrative requirements. Requirements • Completed Matric / Grade 12 • Proven experience in internal sales, with a track record of closing sales and upselling. • Strong sales administration experience, including quoting, invoicing and sales tracking. • Previous experience within mining, steel, manufacturing or construction. • Must be working knowledge of Pastel or similar • Excellent communication and customer relationship skills. • Strong attention to detail and the ability to work effectively in a fast-paced environment. Prioritise: • Must-have requirements first. • Actual internal sales experience, including closing, upselling and customer relationship management. • Actual sales administration experience: quoting, invoicing, orders, tracking and follow-up. • Relevant industry/sector experience. Distinguish direct sector experience from adjacent experience. • Education and required systems/software. • Location suitability. • Employment longevity, including short stays, contracts and gaps. • Never assume experience that is not stated on the CV. If something is unclear, mark it as “not evidenced” rather than assuming the candidate has it. • Identify what matches, what is missing and what needs to be verified in an interview.